Account & workspace
Sign-in, MFA, organisation access, applications, licences and team management.
Developer support
Get the issue to the right place first time.
Account access, integration questions and security reports have different handling requirements. LoaderAuth keeps those paths separate instead of routing sensitive reports through a generic contact form.
Open portal
SDK & integration
Start with the public integration reference before changing authentication or session behavior in your application.
Security report
Do not post vulnerability details publicly or through a general support form. Use the private disclosure address for security reports. Do not include secrets or proof-of-concept details in public channels.
Billing & subscription
Help with checkout, receipts, renewals, cancellations and refund requests.
Terms of ServiceAcceptable use, subscription terms, suspension rights and service limitations before checkout opens.
Privacy PolicyAccount, security telemetry, billing and operational data handling documented before launch.
Billing & refundsRenewal, cancellation, refund, VAT/tax and failed-payment rules published with paid access.